Reference

Your Privacy Before You Enter

permen4d keeps this Privacy Policy close to your account flow, so you know what data we ask for before you join and explore the lobby.

Account data purposeDANA and OVO recordsGoPay and QRIS contextDevice session checks

Explore Lobby Read FAQ

Clear Data Rules For Indonesia

permen4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy choices matter from the first account step. When you create an account, we ask for details that help us open your wallet, keep sessions tied to your device and contact you when a policy request needs follow-up. Payment records are linked to local rails

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such as DANA, OVO, GoPay and QRIS so we can match wallet activity with account access, not so we can sell your personal details. If you connect from Surabaya, Bandung or another Indonesian city, our checks may read device type, IP region and login time to
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spot unusual access. Eligibility and access depend on local law, and the service is available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT

Reach Us About Your Data

Privacy requests should reach the team that can read your account history, not a generic mailbox.

Live chat Use live chat from the lobby footer between 09:00 and 23:00 WIB when you want us to check login data, cookie status or account contact details while your session is still active.

WhatsApp support Send a WhatsApp message if your privacy request includes a DANA, OVO, GoPay or QRIS receipt. We may blur payment reference details before sharing a case update back to you.

Email record Choose email when you need a dated reply about data access, correction or deletion. Include your username and registered phone, but do not send passwords, OTP codes or full wallet PINs.

DATA HANDLING

How We Handle Privacy Requests

We keep privacy work practical: collect what the account needs, protect the records we hold and give you a clear route to ask for changes.

Account fields

We collect sign-up details such as username, phone number and password status so your account can be identified during privacy requests. We do not ask support to read your password.

Payment records

DANA, OVO, GoPay and QRIS activity may be stored with timestamps, wallet labels and reference codes. This helps us match account ownership when you ask to correct or remove details.

Device sessions

We read device type, browser, IP region and login time to separate normal access from unusual attempts. You can clear browser cookies, then sign in again to refresh local session files.

Cookie choices

Cookies keep your session, language preference and lobby state active after you move between Andar Bahar, Mines or Rocket Crash. Blocking them may require fresh login checks more often.

Retention checks

We keep account and wallet records only for operational, security and legal needs. When you request removal, we check whether open transactions or required records must be kept first.

Change requests

Ask support to update your phone, correct a typo or close stored contact details. We verify your username, registered phone and last payment rail before changing sensitive account data.

Common Privacy Questions Answered

Privacy questions often start when you open an account, change phone numbers or switch wallet methods. We keep the answers direct so you can see what data is collected, why we keep it and how to reach us. If your request touches access or eligibility, we apply the local-law rule and only continue where local law permits.

We collect details needed to identify your account, such as username, phone number, password status and session signals. Payment context may include DANA, OVO, GoPay or QRIS labels tied to wallet activity.

We keep payment records to match account ownership, trace wallet requests and answer privacy cases with accurate dates. Records can include receipt time, payment rail, reference code and account balance movement.

Yes. Contact live chat, WhatsApp or email and give your username, current registered phone and last payment method used. We verify those details before updating the account contact record.

Cookies help keep your login session, language choice and lobby position active. If you block or clear cookies in your browser settings, we may ask for another login check before showing account details.

We share only what is needed to process or verify wallet activity with the relevant rail. For DANA, OVO, GoPay and QRIS, that may mean matching references, timestamps and wallet labels.

Send the request through email for a dated reply. We check identity, open wallet activity and record-keeping duties first, then confirm what can be removed or anonymised from your account history.

We may compare device type, IP region, browser and login time with earlier sessions. If access looks unusual, support may ask you to confirm your phone and recent wallet method.

Your Privacy Before You Enter

Reach Us About Your Data

How We Handle Privacy Requests

Account fields

Payment records

Device sessions

Cookie choices

Retention checks

Change requests

Common Privacy Questions Answered

01 What personal data do you collect when I open an account?

02 Why do you keep my payment records?

03 Can I ask permen4d to correct my phone number?

04 How do cookies affect my privacy?

05 Do you share my data with payment services?

06 How do I request deletion of account data?

07 What happens if my account is accessed from a new device?

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